Privacy Policy

We are committed in maintaining your privacy in regards to personal and sensitive information you may provide to us for the ordering and payment of hired goods in accordance with the Data Protection Act 1998.

Any sensitive data collected from you will only be at your consent for the processing of your order. We would require the following information in order to process your order as quickly and efficiently as possible:

• Full Name:
• Address:
• Contact telephone number:
• Email Address
• Debit/Credit Card details for payment.

Your card details are handled securely by Sage Pay and Special Occasions Covered will not store or handle any of these card details either electronically or in any written format.

Special Occasions Covered has been assessed and confirmed as fully PCI DSS compliant by Security Metrics. The Payment Card Industry Data Security Standard (PCI DSS) is a comprehensive set of requirements for the protection of data provided by payment cards. This process was developed by VISA, MasterCard, American Express, Discover and JCB in order to provide best practice guidelines for businesses to establish a "minimum security standard".

You can request at any time to view a copy of any information we have held about you by calling us on 0800 566 8560 or in writing to Unit 4, King Edward Quay, Hythe, Colchester, Essex, CO2 8JB